Privacy Policy

Last updated:

This Privacy Policy describes how we collect, use, and protect your information when you use our website, place orders for bouquets and floral arrangements, or contact us. We operate a floristry and bouquet design business in the United States, serving New York, NY and the greater New York area. Our services include the sale and delivery of fresh flowers, handcrafted bouquets, and related floral products.

Information We Collect

When you order bouquets or floral arrangements for delivery in New York or elsewhere in the United States, we may collect your name, email address, phone number, delivery address, and payment-related information. When you contact us through our form, we collect the name, email, and message you provide. We also collect information about how you use our website, such as pages visited and device type, to improve our floristry services and site experience.

How We Use Your Information

We use your information to process and fulfill orders for bouquets and floral designs, arrange delivery within the New York area and the United States, communicate with you about your order, and respond to inquiries. We may use your contact details to send you information about our bouquets and floral offerings if you have agreed to receive them. We use website usage data to improve our site and the way we present our flower and floristry offerings.

Sharing of Information

We do not sell your personal information. We may share your data with service providers who help us operate our business, such as delivery partners for fulfilling bouquet orders, and with payment processors. These parties are required to protect your information and use it only for the purposes we specify.

Data Retention

We retain your information for as long as needed to fulfill orders, comply with legal obligations, and resolve disputes. Order and contact data are kept in line with our business and legal requirements.

Your Rights

You may request access to, correction of, or deletion of your personal data. You may also opt out of marketing communications. To exercise these rights or ask questions about this policy, contact us at our New York, NY studio using the details on our Contact page (140 W 26th St, New York, NY 10001, United States).

Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last-updated date.